Privacy policy

Please visit this link SMS PRIVACY POLICY to review the TERMS & CONDITIONS of The Incite Center, LLC or visit: https://www.theincitecenter.com/sms-privacy-policies.

Privacy Policy

Effective January 4

The Incite Center, LLC (”or "we", "us", or "our", or “Incite”) respects the privacy of all of our visitors and pledges to provide you with the best online experience possible. This Incite Center Privacy Policy (“Privacy Policy”) describes what Personal Information (defined below) we collect from you via our Services (defined below), how we may use it and the steps we take to ensure that it is protected. This Privacy Policy applies to Personal Information we may collect from you through any Incite online services that posts this Privacy Policy, including our mobile app(s) for users located in the U.S., as well as Incite sponsored events, Incite emails originated from the U.S., and official Incite operated surveys, and entry forms, or in any other instance when you contact our operations in the U.S. (collectively “Services”). This Privacy Policy does not apply to our job applicants or current or former employees or contractors except to the extent that they use our website and with regard to our biometric retention statement and with regard to how to make a privacy rights request.

BY ACCESSING OR USING THE SERVICES, ON ANY COMPUTER, MOBILE PHONE, TABLET, CONSOLE OR OTHER PHYSICAL OR ELECTRONIC DEVICE (COLLECTIVELY, "DEVICE"), OR BY OTHER METHOD, YOU CONSENT TO OUR PRIVACY POLICY.

The Incite Center may modify this Privacy Policy at any time effective upon its posting, and additional privacy notices or policies may also apply. Your continued use of our products and services constitutes your acceptance to this Privacy Policy, applicable additional notices and policies and any updates. By using our Services, you agree to the Service’s Terms & Conditions governing the use of the Services and accept our practices as outlined in this Privacy Policy. Do not use the Service if you do not ACCEPT this Privacy Policy and AGREE TO the Terms and Conditions.

  • INFORMATION WE COLLECT AND HOW

  • COOKIES AND DATA TECHNOLOGIES

  • USE OF INFORMATION

  • PROTECTION AND RETENTION OF INFORMATION

  • DISCLOSING AND TRANSFERING OF INFORMATION

  • CHILDREN’S PRIVACY

  • THIRD PARTY SERVICES

  • OPT-OUT, DELETE OR MODIFY INFORMATION

  • CONTACT US

INFORMATION WE COLLECT AND HOW

We collect information you give us or permit us to access. We may also collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your name, image, birth date, email and physical address, when necessary credit card information, IP address, telephone number or mobile phone identifier, gender, contact lists, social media information, location (including GPS) information, activity and performance information, Device identifier and hardware information, browser type and language, cookie information, system type, whether you have enabled software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

For example, we collect information you provide via any of our customer service channels including via phone, email, SMS and chat, and such information and your communications may be monitored, recorded, disclosed, reviewed, accessed and used by us and our third party vendors to improve the quality of goods and services we provide and the quality of services provided by our third party vendors.

Additionally, some of our service providers and vendors including, without limitation, customer service vendors may utilize artificial intelligence (“AI”) to provide you with user-friendly and responsive feedback. In some instances, the AI utilized by these partners is based on algorithms that learn from existing data and other data that you and other users provide.

As more fully explained in the next section, we may automatically collect certain information about you when you access or use the Services, or online services including:

  • Log and Usage Information: We collect information about your use of the Services, such as the type of browser you use, access times, pages viewed, items placed in your cart, links clicked, browsing behavior, and the referring URL (the webpage you visited before navigating to the Services). We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Services, to provide our customers with a fulfilling shopping experience, and to personalize the Services, our communications with you, and your shopping experience.

  • Device Information: We collect information about the device you use to access the Services, including the hardware model, IP address, unique device identifiers and operating system and version.

  • Transaction Information: When you purchase or enroll in a service we collect information about the transaction, such as service details and the date and location of the service provided.

  • Information Collected by Cookies and Other Technologies: As more fully explained in the next section, we (and our service providers and third parties) may use cookies, web beacons (also known as "tracking pixels") and other collection or tracking technologies (“Data Technologies”) to record and collect information about you when you interact with the Services, including information about your interaction with the Services such as mouse movements, click and keystroke behavior, indicated preferences, mobile app or site visit behavior, browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other business purposes. For more information about cookies and how to disable them, please see the Cookies section below.

Additionally, we may collect your mobile telephone number in connection with SMS/MMS programs, including for communication and support telehealth purposes. We will use mobile telephone information you provide through the Services to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, disclosing information to platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.We may also collect Personal Information in connection with the processing and evaluation of a job application and related materials submitted by you.

COOKIES AND DATA TECHNOLOGIES

We, our service providers and third parties may use cookies and other Data Technologies, including but not limited to tracking pixels, to gather information about your visits on our website, mobile apps and other Services so we can enhance your experience. This information may be combined with others, enabling us to analyze and better customize your visits.

What Are Cookies? Cookies are data files stored within your browser when interacting with a website. These data files allow the website to recall important information about your visit, help better understand your preferences, and improve your overall experience. For example, we use cookies on our websites to track the effectiveness of our platform. Similarly, a tracking pixel or web beacon is a technology that can recognize specific cookies and convey information about that browser. We, and third parties, may also use technologies, such as our own, and third party, cookies, to provide you with personalized online display advertising tailored to your interests. Furthermore, when using Data Technologies from our advertising partners such as Facebook, Instagram, Snapchat, TikTok and others, we may use an “advanced matching” feature, in which data such as name, address, email address, telephone number, social media ID and browsing behavior is collected and shared with those partners in a pseudonymous manner to serve you advertising that is relevant to you based on your interactions with us. If cookies are activated, you can opt out of this collection and sharing by selecting Manage Cookies in the footer and opting out of Social Media and Advertising cookies or by adjusting your browser settings.

There are generally three categories of cookies used on the Services:

  • Functional: These cookies are required for basic functionality and are therefore always enabled. If you disable them our Services may not function properly. These include cookies that allow you to be remembered as you explore and use our Services within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.

  • Performance and Analytics: These cookies allow us to improve the Services' functionality by tracking usage, including through session replay. In some cases, these cookies improve the speed with which we can process your request and allow us to remember your selected service preferences. These cookies also help us learn things like what pages are most attractive to all of our visitors, what promotions visitors like to see, and how to gauge the success of our advertising campaigns. Refusing these cookies will limit recommendations and customizations while using the Services.

  • Social Media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from the Services through social media. In some cases, these cookies involve the processing of your Personal Information. Refusing these cookies may result in you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

Your browser can also help you manage cookies. Most, but not all, browsers accept cookies automatically. You may be able to set your browser to reject and/or delete cookies. You may limit or turn off cookies and other collection tools by adjusting your browser settings. If you turn off certain collection tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. We recommend that you leave cookies “turned on” so we can offer you a better shopping experience on our sites.

Some information about your use of the Services and certain other online services may be collected using Data Technologies across time and services and used by Incite and third parties for purposes such as associating different devices you use and delivering relevant ads and/or other content to you on the Service and certain other online services. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, that there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many online services, Incite currently does not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To learn more about “Do Not Track,” you can visit http://www.allaboutdnt.com , but we are not responsible for the completeness or accuracy of this third party information. Some third parties may, however, offer you choices regarding their tracking technologies. Incite is not responsible for the completeness or accuracy of this tool or third-party notices or mechanisms. For specific information on some of the options offered by third party analytics and advertising providers, see below. We may, from time to time, and in certain jurisdictions, provide or point you to tools that allow you to exercise specific preferences regarding cookies and other Data Technologies associated with the Services. Still, such tools rely on third parties and third-party information, so we do not guarantee that the tools will provide complete and accurate information or be completely effective.

Some advertising and technology partners may also collect Personal Information when you use the Services. For example, we may work with other companies, such as Google, Microsoft, SimplePractice, who use tracking technologies to analyze how users use the Services and to serve advertisements on our behalf across the Internet. For more information about how data is collected and processed in connection with the Google Analytics service and how to opt out, visit https://tools.google.com/dlpage/gaoptout. To learn more about data Google collects and how your data may be used, and to optout of certain Google browser Interest-Based Advertising, please visit http://www.google.com/settings/ads . To learn more about SimplePractice policies please visit: https://www.simplepractice.com/c/privacy/

Some third party Data Technology operators that may be associated with our Services may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, including use of Cross-device Data for serving ads, visit: http://www.aboutads.info/choices/ (http://www.aboutads.info/choices/) (U.S.), http://youradchoices.ca/choices (Canada), and http://www.aboutads.info/appchoices  for information on the DAA’s opt-out program specifically for mobile apps (including use of precise location for third party ads). Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/ . Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g. from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g. mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective.

USE OF INFORMATION

We may use your information subject to this Privacy Policy, including information that is defined as personal information, personally identifiable information or personal data under applicable laws (“Personal Information”) except as restricted by applicable law, including without limitation for:

  • Enhancing, personalizing and customizing user experiences, such as placing an order and other activities.

  • Communicating with you about your services, account information or customer support service.

  • Analyzing user behavior and trends to better understand our customers and gain consumer insights.

  • Providing and conducting marketing and promotions.

  • Communicating with you about our products, services and events, and for other promotional purposes.

  • Administering contests, promotions, events, surveys or other features.

  • Displaying relevant marketing to you and other information about Incite.

  • Processing your registration, manage your account and/or upload your user generated content (“UGC”).

  • Transacting with you.

  • Improving the Service and for any other internal business purposes.

  • Preventing and addressing fraud, breach of policies or terms, and threats or harm.

  • Fulfilling other purposes disclosed at the time you provide Personal Information or otherwise where we are legally permitted or are required to do so.


We only send you text communications or promotional emails if you have opted to receive Incite emails and/or SMS messages. If you no longer want to receive SMS messages, or promotional emails, or want to delete/update your Personal Information, please opt-out by following the opt-out or unsubscribe instructions in the message or by Contacting Us.

You can cancel text messages at any time. To stop receiving marketing text messages from The Incite Center, please reply “STOP” to the Incite marketing text message. After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that short code, but you may receive text messages if you are subscribed to other text lists. If at any time you have questions about the text messages, text "HELP". After you send "HELP" we will respond with instructions on how to use our service as well as how to unsubscribe. Please note this preference will only apply to the phone number in receipt of the text. Message and data rates may apply.

PROTECTION AND RETENTION OF INFORMATION

Incite uses technical and organizational measures designed to protect your Personal Information against unauthorized access, theft, and loss. While Incite strives to protect its user's Personal Information and privacy, we cannot guarantee 100% the security or confidentiality of any information that you provide to us or that is otherwise disclosed by you online. We recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords. We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We retain your Personal Information for as long as necessary to provide our products and services to you and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting, and preventing fraud and abuse, and enforcing our agreements. The criteria used to determine retention periods includes the legal limitation of liability period, agreed contractual provisions, applicable regulatory requirements, and industry standards.

While we do not collect biometric data from the public, in instances where we collect employee biometric data, we only retain such biometric data for as long as necessary for the purpose of the collection of the biometric data and delete such biometric data when the purpose for collecting such data has been satisfied or within one year of the employee’s last interaction with the Company, whichever is earlier to occur.

DISCLOSING AND TRANSFERING OF INFORMATION

Subject to applicable law, this Privacy Policy and any representations made by us in writing at the time of collection, we may disclose your information except as restricted by applicable law. For instance, we may disclose your information, including Personal Information, with our affiliates and subsidiaries, as well as to our partners, vendors, distributors, and suppliers, some of which may be outside the United States. We may transfer your information to certain service providers in order to conduct our business operations. For example, we may disclose your information to service providers who may provide the following services on our behalf: web hosting, credit card processing, shipping and order fulfillment, data management, email distribution, marketing, market research, analytics, customer service, website utilization, information analysis, and promotions management. We may also share some of your account details (such as your name, email address, password, and date of birth) with our cloud service providers for the purposes of identification and authentication so you can conveniently access your account. We may also disclose your information as is necessary to complete a transaction or provide a product, service, or feature that you have requested. These service providers will only use your information for the purpose of carrying out the services provided to Incite. We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety. We may disclose information to prevent illegal uses of Incite’s products and services or violations of the Terms & Conditions, or applicable additional terms, or to defend ourselves against third party claims. We may also disclose information to companies assisting in fraud protection or investigation. We may also disclose aggregated or de-identified information based upon your use of the Services.

Your information may be transferred to a third party as part of our business assets in a sale of part or all of Incite or in connection with a merger, financing, or other corporate transaction.

You may also choose to disclose certain information publicly (e.g., when you post UGC) or with specific third parties (e.g., when you interact with third party Data Technologies or other services (e.g., social media plug-ins, links to other sites, etc.). When you use certain services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture in accordance with the terms of those services. In order to participate in certain features, you may have to adjust your privacy settings and share additional information. You may also choose to disclose your activity on other platforms, such as Instagram, Facebook and Twitter. Please read the privacy policies of those platforms, because your Incite activity published on those platforms will no longer be governed by this Privacy Policy.

Our digital operations are conducted, in whole or in part, in the United States and our services are intended for U.S. users. Regardless of where you live, you consent to have your information, including Personal Information, transferred, processed and stored in the United States, and other jurisdictions, and allow Incite to collect and process your Personal Information in accordance with this Privacy Policy.

CHILDRENS' PRIVACY

We do not knowingly collect or solicit “Personal Information” as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) (“Children’s Personal Information”) online from children under the age of 13. The Services are intended for a general audience. If we obtain knowledge that we have collected Children’s Personal Information in a manner not permitted by COPPA we will remove such data to the extent required by COPPA. If you believe that we might have any information from a child under the age of 13, please contact us as directed below in the “Contact Us” section.

THIRD PARTY SERVICES

The Services may include or link to third-party websites, apps, locations, platforms, code (e.g., plug-ins, application programming interfaces (“API”), and software development kits (“SDKs”)) or other third-party services. These third-party services may use their own cookies, web beacons, and other Data Technologies to collect information about you independently and may solicit Personal Information from you.

Certain functionalities of the Service permit interactions that you initiate between the Service and certain third-party services, such as third-party social networks (“Social Features”). Examples of Social Features include enabling you to send content such as contacts and photos between the Service and a third-party service; “liking” or “sharing” Incite content; logging in to the Service using your third-party service account (e.g., using Facebook Connect to sign-in to the Service); and to otherwise connect the Service to a third-party service (e.g., to pull or push information to or from the Service). If you use Social Features and potentially other third-party services, the information you post or provide access to may be publicly displayed on the Service or by the third-party service you use. Similarly, if you post information on a third-party service that references the Service (e.g., by using a hashtag associated with Incite in a tweet or status update), your post may be used on or in connection with the Service or otherwise by Incite. Also, we and the third party may have access to certain information about you and your use of the Service and any third-party service.

We may engage and work with service providers and other third parties to serve advertisements on the Service and/or on other online services. Some of these ads may be tailored to your interest based on your browsing of the Service and elsewhere on the Internet, which may include use of precise location and/or cross-device data, sometimes referred to as “interest-based advertising” and “online behavioral advertising” (“Interest-based Advertising”), which may include sending you an ad on another online service after you have left the Service (i.e., “retargeting”).

Incite is not responsible for and makes no representations regarding the policies or business practices of any third parties, including, without limitation, analytics service providers and third-party services associated with the Services. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

OPT-OUT, DELETE OR MODIFY INFORMATION

You may cancel your Account or opt-out of receiving promotional e-mail messages from Incite at any time. To unsubscribe and stop receiving SMS text or commercial e-mail communications from Incite, you can change your Account settings or follow the instructions enclosed within the e-mail, text message, notification or other promotional message or communication. You can access, update, or correct certain information stored within your Account at any time by logging into your account and updating your preferences. However, this will only affect your account profile and not other Personal Information that we have about you. You may also request access, correction, or deletion of your personal information by contacting us as described in the Contact Us section, however how we process this request will be within our discretion subject to the rights that certain state residents have. We may require you to prove your identity if you make such a request. Incite may keep information and content in our backup files and archives as required or permitted by applicable law.


In addition, as discussed below, depending on where you reside, you may have broader rights such as to (i) object to or request the restriction of processing of your Personal Information, (ii) request to know more about and access the Personal Information we collect, use, and disclose about you, (iii) request deletion of your Personal Information, (iv) request correction of inaccurate Personal Information, or (v) opt out of the sale or sharing of Personal Information for the purpose of targeted advertising. For more information on these rights and how to exercise them, see our California Privacy Notice and State Notice below. These state specific rights must be exercised separately from the general rights described in the paragraph above.


CONTACT US

If you have any questions or comments relating to our Services and/or the Privacy Policy, please email us at assistant@theincitecenter or write to us:

Incite
Attn: Privacy Officer
9220 Teddy Lane, Lone Tree, CO 80124

You may also contact us via telephone at 720-606-6471.

TERMS OF USE

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as the Terms & Conditions governing the use of the Services, and any applicable additional terms.


Please visit the User Content Terms to view License Terms for use of Instagram Content on our Services and in advertising.